Question 1

What is your cancellation policy?

Answer

• 100% Refund will be offered if cancellation is 3 days prior your arrival. • 50% Refund will be offered if cancellation is 2 days prior your arrival. • One day before and in the event of “no show” your deposit will be forfeited.

Question 2

Are transfers and tours private?

Answer

Casmere Tours and Transfers offers private transfers ONLY. Your comfort is our business.

Question 3

Can the drivers make a stop?

Answer

Because the transfer is private the driver will make a stop for you within a reasonable timeframe.

Question 4

Do you offer special services?

Answer

Certainly! Celebrating a special occasion or milestone? Tell us if you require a bottle of wine or champagne or crackers and cheese plater. We will advise you of the additional cost once the order comes in.

Question 5

How can I find out more about a tour or transfer?

Answer

Email us at info@casmeretoursandtransfer.com and we will respond as soon as possible.

Question 6

Can I customize a tour?

Answer

We encourage our guest to customize their tours. Our highly trained Concierge Specialist will be more than happy to assist you in making your vacation a hassle-free one.

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Frequently asked questions