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  • What is your cancellation policy?
    • 100% Refund will be offered if cancellation is 3 days prior your arrival. • 50% Refund will be offered if cancellation is 2 days prior your arrival. • One day before and in the event of “no show” your deposit will be forfeited.
  • Are transfers and tours private?
    Casmere Tours and Transfers offers private transfers ONLY. Your comfort is our business.
  • Can the drivers make a stop?
    Because the transfer is private the driver will make a stop for you within a reasonable timeframe.
  • Do you offer special services?
    Certainly! Celebrating a special occasion or milestone? Tell us if you require a bottle of wine or champagne or crackers and cheese plater. We will advise you of the additional cost once the order comes in.
  • How can I find out more about a tour or transfer?
    Email us at and we will respond as soon as possible.
  • Can I customize a tour?
    We encourage our guest to customize their tours. Our highly trained Concierge Specialist will be more than happy to assist you in making your vacation a hassle-free one.
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